15/12/2015
It was inaugurated on Tuesday, December 15, a service station to provide the residents and traders of Barra Longa (MG) with information and support. This is the 14th station installed along the impacted area. The others are distributed as follows: a unit in Mariana (MG), four units in Colatina (ES), three units in Linhares (ES), three units in Baixo Guandu (ES), and two units in Marilândia (ES).
Located on Rua Matias Barbosa, 14, the station in Barra Longa will centralize the community’s demands and concerns, easying up service and monitoring solutions by Samarco’s team working on different fronts. The opening hours are Monday to Friday, from 8am to 6pm.
In addition to the service station, we provide two other service channels: the 24/7 Contact Center, available by calling: 08000312303 or by email: relacionamento@samarco.com and the Ombudsman, available by calling 0800-721 0717.